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Customized Managed Cloud Solutions

VAXO's managed cloud service is an add-on solution that enables enterprises to enjoy the benefits of cloud computing without having to actively maintain a relatively complex computing system.

Our solution eliminates the redundant tasks of cloud management, providing an expert team that offers efficient, reliable, and readily available services. Our clients are assigned professional account managers that specialize in managing cloud infrastructure, freeing up their internal IT teams to focus on core business activities. We provide 24/7 monitoring and support, minimizing downtime and ensuring improved business continuity.

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We offer tailor-made solutions depending on your firm’s requirements. Our services can start with a single server setup and can cater to thousands of servers. Our Network Operation Center (NOC) maintains, supports, and monitors all the components of your cloud servers, including operating systems, databases, web servers, email servers, load balancers, firewalls, and other vital infrastructure to provide maximum uptime and availability.

VAXO’s managed cloud services extend scalable computing resources, allowing enterprises to adjust their computing needs to the changing business requirements, without investing in costly cloud infrastructure. With our experts, you can optimize cloud infrastructure to enhance the user experience by reducing latency and improving application performance.

We also offer robust disaster recovery solutions, including data backups, replication, and redundancy, to ensure your data remains safe and recoverable during a disaster. Our solutions also provide a range of compliance options, including HIPAA, PCI, and GDPR, which enable organizations to meet regulatory requirements and enhance data security.

Unmanaged Pro Managed Premium Managed *
Free $50/m $150/m
Monitoring
Ping/ICMP Monitoring
Protocol Monitoring (HTTP, SMTP, TCP, UDP, etc.)
OS Monitoring (CPU, RAM, Disk Space, etc.)
Web Monitoring (Page Result/String Search)
Technical Support
Firewall and Networking Management
OS & Services and Troubleshooting
Operating System Updates (Upon request)
Backups and Restore Administration
DNS Setup & Administration
Database Setup & Administration (MySQL, MSSQL, PostgreSQL, MongoDB, Redis, Memcached)
Database High Availability Setup & Management
Load Balancing Management
3rd Party Service DNS, CDN/WAF Support (such as CloudFlare, Akamai, Reblaze, etc.) Included w/ 10+ servers
Reporting
Monthly Performance Reports
Incident Reports
Applications/Services Management *
Application Deployment & Configuration
Application Monitoring & Optimization
SLA & Support Reference
24/7 NOC Support
Business Hours Technical Support
24/7 Technical Support
Critical Incident - Ticket Response Time 1 hour 30 min. 15 min.
Critical Incident - Phone Response Time 1 hour Immediately Immediately
Dedicated Account Manager
Dedicated Technical Account Manager Included w/ 10+ servers
Dedicated Technical Staff Team Included w/ 10+ servers
Ticketing Management Portal

*Available in select regions only. Contact our sales department for more details.

Have questions? Speak with a specialist.

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Frequently Asked Questions

Why should I choose VAXO?

VAXO offers cutting-edge technology and unparalleled performance, backed by enterprise-grade infrastructure. We are extremely confident in the quality of our products and services, which is why we provide a guarantee of 99.95% uptime and the full functionality of all hardware components, including servers, CPUs, firewalls, load balancers, storage arrays, and more.

What are the terms of the free trial?

Our free trial allows you to test our cloud infrastructure for 30 days with no credit card required. You can create and test servers, explore our management console, and experience our performance firsthand. If you're satisfied, you can continue using our services with flexible monthly or hourly billing options.

What if I need to upgrade, downgrade or cancel my services mid-contract?

We offer complete flexibility with no long-term contracts. You can upgrade or downgrade your server resources at any time through our management console. If you need to cancel, you can do so at any time with no penalties or cancellation fees. We believe in providing you with the freedom to scale your infrastructure as your needs change.