Terms of Service

Last updated: January 1, 2025

Welcome to VAXO. These Terms of Service ("Terms") govern your use of our cloud infrastructure services, platform, and related services (collectively, the "Services") provided by CangYun Technology Group Limited. ("VAXO", "we", "us", or "our"). By accessing or using our Services, you agree to be bound by these Terms.

1. Acceptance of Terms

By registering for an account, accessing, or using any of our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you must not use our Services.

2. Account Registration

To use our Services, you must register for an account. You agree to:

  • Provide accurate, current, and complete information during registration
  • Maintain and promptly update your account information
  • Maintain the security of your account credentials
  • Accept responsibility for all activities that occur under your account
  • Notify us immediately of any unauthorized use of your account

3. Services Description

VAXO provides cloud infrastructure services including but not limited to virtual private servers, cloud computing resources, storage, networking, and related technical support services. We reserve the right to modify, suspend, or discontinue any aspect of our Services at any time with or without notice.

4. Acceptable Use Policy

You agree not to use our Services to:

  • Violate any applicable laws, regulations, or third-party rights
  • Transmit, store, or distribute any content that is illegal, harmful, or offensive
  • Engage in activities that compromise the security, availability, or integrity of our Services
  • Interfere with or disrupt other users' access to the Services
  • Attempt to gain unauthorized access to any part of our Services or systems
  • Use the Services for any illegal or unauthorized purpose

5. Payment and Billing

Our Services are provided on a subscription or pay-as-you-go basis. You agree to:

  • Pay all fees associated with your use of the Services as specified in our pricing plans
  • Provide valid payment information and maintain accurate billing information
  • Authorize us to charge your payment method for all applicable fees
  • Understand that all fees are non-refundable except as required by law or as expressly stated in these Terms

Free trials may require a valid credit card. If you fail to pay applicable fees, we may suspend or terminate your access to the Services.

6. Service Level Agreement

We strive to provide reliable Services with high uptime. However, we do not guarantee that the Services will be uninterrupted, error-free, or available 100% of the time. Our Service Level Agreement (SLA) details our uptime guarantees and remedies, which are subject to certain limitations and exclusions.

7. Data and Privacy

You retain all rights to your data and content. We will handle your data in accordance with our Privacy Policy. You are responsible for backing up your data and content. VAXO is not liable for any loss or corruption of your data.

8. Intellectual Property

All Services, including software, documentation, and related materials, are the property of VAXO or our licensors and are protected by intellectual property laws. You may not copy, modify, distribute, or create derivative works based on our Services without our express written permission.

9. Termination

Either party may terminate your account at any time. Upon termination:

  • Your right to access and use the Services will immediately cease
  • We may delete your account and all associated data after a reasonable retention period
  • All outstanding fees will become immediately due and payable

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, VAXO SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES RESULTING FROM YOUR USE OF THE SERVICES.

11. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of any material changes by posting the updated Terms on our website or by sending you an email notification. Your continued use of the Services after such changes constitutes your acceptance of the modified Terms.

12. Contact Information

If you have any questions about these Terms, please contact us at:

Email: [email protected]
Support: [email protected]